Fiona’s introduction to the senior care industry started in her younger years. Her grandmother, Louise Matilda Jackson (nee Douglas) battled Kidney failure and Fiona loved and supported her alongside her family until her passing.  Although she swore she would never work in senior care, she found herself providing care and support to seniors after returning to Bermuda in 2016.

Over the years she has had the opportunity to work in home care, long-term care and care within her own family. As a lover of information Fiona found herself seeking to better understand the care system in Bermuda. She noticed gaps in Bermuda’s senior care system and made it her mission to assist in closing these gaps. In 2018 she started Care Connect Bermuda as a community resource for families trying to navigate the system; and, soon after she began fdconsulting to help long term care facilities and organizations to enhance the services they offer.

Fiona has had the pleasure of meeting, partnering and sharing her knowledge with long term care facilities, industry developers and regulatory authorities within the senior care sector. She has also volunteered with agencies like Age Concern. Some of her past clients include

  • The Bermuda Health Council – Home Care Project Management Consultant
  • Westmeath Residential and Nursing Care home – BNSC Accreditation specialist and Consulting Executive Director
  • Lorraine’s rest home – BNSC Accreditation Specialist
  • Bermuda Economic Development Corporation – Thought leader & Senior support expert

Fiona’s background in Nursing, Psychology and Spanish, and her Master of Arts in Public health have made her equipped to be an impactful resource to the clients she services and ultimately to the community. She strongly believes that seniors are the pillar of our society and they deserve to live out their days with the highest quality and most sustainable senior care possible.

Her dedication to innovation, evaluation and improvement is what leads her to be a change leader in the industry.  

Bermuda and USA

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